![Služby ZEISS]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.100.33.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.360.120.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.768.256.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1024.341.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1280.427.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1440.480.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/services-stage_mit_focus_frame.jpg/_jcr_content/renditions/original.image_file.1920.640.0,236,3000,1236.file/services-stage_mit_focus_frame.jpg"} "Služby ZEISS")
Umožní vám soustředit se na péči o pacienty.
ZEISS OPTIME
Služby ZEISS vám umožňují soustředit se na to, co umíte nejlépe:
nabízet prvotřídní péči o pacienty.
Díky ZEISS OPTIME se můžete plně soustředit na péči o pacienty.
S plány OPTIME® od společnosti ZEISS těžíte z přednostního servisu, což vám umožňuje pracovat bez omezení a vyhnout se neplánovaným odstávkám vašich systémů.
Postupy vaší kliniky nebo praxe můžeme podpořit nabídkami služeb, které jdou daleko nad rámec záruky. Širokou škálu služeb lze zahrnout do jediného plánu služeb a nastavit ho na míru vašim specifickým potřebám.
To vše je součástí programu ZEISS OPTIME.
Plány služeb přizpůsobené vašim každodenním postupům
Nabídka služeb se může v jednotlivých zemích lišit v závislosti na místních předpisech.
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![]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/corrective-maintenance_zeiss.svg/_jcr_content/renditions/original./corrective-maintenance_zeiss.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/corrective-maintenance_zeiss.svg/_jcr_content/renditions/original./corrective-maintenance_zeiss.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/corrective-maintenance_zeiss.svg/_jcr_content/renditions/original./corrective-maintenance_zeiss.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/corrective-maintenance_zeiss.svg/_jcr_content/renditions/original./corrective-maintenance_zeiss.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/corrective-maintenance_zeiss.svg/_jcr_content/renditions/original./corrective-maintenance_zeiss.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/corrective-maintenance_zeiss.svg/_jcr_content/renditions/original./corrective-maintenance_zeiss.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/corrective-maintenance_zeiss.svg/_jcr_content/renditions/original./corrective-maintenance_zeiss.svg"}){kind=icon}
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![]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/spare_parts.svg/_jcr_content/renditions/original./spare_parts.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/spare_parts.svg/_jcr_content/renditions/original./spare_parts.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/spare_parts.svg/_jcr_content/renditions/original./spare_parts.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/spare_parts.svg/_jcr_content/renditions/original./spare_parts.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/spare_parts.svg/_jcr_content/renditions/original./spare_parts.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/spare_parts.svg/_jcr_content/renditions/original./spare_parts.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/spare_parts.svg/_jcr_content/renditions/original./spare_parts.svg"}){kind=icon}
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![]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss_additional_service_thin_lines.svg/_jcr_content/renditions/original./zeiss_additional_service_thin_lines.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss_additional_service_thin_lines.svg/_jcr_content/renditions/original./zeiss_additional_service_thin_lines.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss_additional_service_thin_lines.svg/_jcr_content/renditions/original./zeiss_additional_service_thin_lines.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss_additional_service_thin_lines.svg/_jcr_content/renditions/original./zeiss_additional_service_thin_lines.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss_additional_service_thin_lines.svg/_jcr_content/renditions/original./zeiss_additional_service_thin_lines.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss_additional_service_thin_lines.svg/_jcr_content/renditions/original./zeiss_additional_service_thin_lines.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss_additional_service_thin_lines.svg/_jcr_content/renditions/original./zeiss_additional_service_thin_lines.svg"})
|
|
|---|---|---|---|---|---|---|---|
|
OPTIME complete |
• |
• |
• |
• |
• |
• |
na vyžádání |
|
OPTIME advanced |
• |
• |
• |
• |
• |
čas + materiál |
na vyžádání |
|
OPTIME prevent |
• |
není relevantní |
• |
• |
čas + materiál |
čas + materiál |
na vyžádání |
![Vylepšení]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/upgrades_zeiss_upgrade.svg/_jcr_content/renditions/original./upgrades_zeiss_upgrade.svg"} "Vylepšení"){kind=icon}
![Zápůjčky]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/loaners_zeiss.svg/_jcr_content/renditions/original./loaners_zeiss.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/loaners_zeiss.svg/_jcr_content/renditions/original./loaners_zeiss.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/loaners_zeiss.svg/_jcr_content/renditions/original./loaners_zeiss.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/loaners_zeiss.svg/_jcr_content/renditions/original./loaners_zeiss.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/loaners_zeiss.svg/_jcr_content/renditions/original./loaners_zeiss.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/loaners_zeiss.svg/_jcr_content/renditions/original./loaners_zeiss.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/loaners_zeiss.svg/_jcr_content/renditions/original./loaners_zeiss.svg"} "Zápůjčky"){kind=icon}
![Aplikační podpora]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/application-support_zeiss.svg/_jcr_content/renditions/original./application-support_zeiss.svg"} "Aplikační podpora"){kind=icon}
![Integrační/migrační podpora]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/connectivity_zeiss.svg/_jcr_content/renditions/original./connectivity_zeiss.svg"} "Integrační/migrační podpora"){kind=icon}
![Po pracovní době]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.100.100.1,0,313,312.file/zeiss--response-time_2.jpg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/zeiss--response-time_2.jpg/_jcr_content/renditions/original.image_file.312.312.1,0,313,312.file/zeiss--response-time_2.jpg"} "Po pracovní době")
![Školení BioMed]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/biomed-training_zeiss.svg/_jcr_content/renditions/original./biomed-training_zeiss.svg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/biomed-training_zeiss.svg/_jcr_content/renditions/original./biomed-training_zeiss.svg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/biomed-training_zeiss.svg/_jcr_content/renditions/original./biomed-training_zeiss.svg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/biomed-training_zeiss.svg/_jcr_content/renditions/original./biomed-training_zeiss.svg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/biomed-training_zeiss.svg/_jcr_content/renditions/original./biomed-training_zeiss.svg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/biomed-training_zeiss.svg/_jcr_content/renditions/original./biomed-training_zeiss.svg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/new_icons/biomed-training_zeiss.svg/_jcr_content/renditions/original./biomed-training_zeiss.svg"} "Školení BioMed"){kind=icon}
Zajímají vás případy použití OPTIME?
Podívejte se na videa se zkušenostmi zákazníků OPTIME.
Zjistěte, jak plány služeb OPTIME pomohly na klinikách nebo v ordinacích praktiků se zaměřit na to, na čem opravdu záleží: poskytování vynikající péče o pacienty.
Kontaktujte nás pro více informací o servisních plánech ZEISS OPTIME
Spravujte své systémy ZEISS online.
MyZEISS je zákaznická platforma, se kterou můžete plně využít potenciál svých systémů ZEISS. Vybírejte ze široké škály školicích videí, získejte poznatky od kolegů a využijte komplexní sadu podpůrných nástrojů, abyste mohli používat své systémy co nejefektivněji a zároveň omezit prostoje na minimum.
![Mé systémy]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.100.100.469,0,1525,1056.file/my_systems.jpg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.360.360.469,0,1525,1056.file/my_systems.jpg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.768.768.469,0,1525,1056.file/my_systems.jpg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1024.1024.469,0,1525,1056.file/my_systems.jpg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1056.1056.469,0,1525,1056.file/my_systems.jpg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1056.1056.469,0,1525,1056.file/my_systems.jpg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/my_systems.jpg/_jcr_content/renditions/original.image_file.1056.1056.469,0,1525,1056.file/my_systems.jpg"} "Mé systémy")
Mé systémy
Získejte přehled o všech svých systémech ZEISS. Zkontrolujte základní údaje o svých systémech ZEISS, jako je např. jejich umístění. Kontrolujte mnoho podrobností online (např. datum instalace a stav smlouvy) a odešlete požadavky na změnu přímo přes MyZEISS.
K dispozici jen pro ověřené zákazníky ZEISS.
![Požadavky na služby]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.100.100.473,0,1528,1055.file/service_requests.jpg","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.360.360.473,0,1528,1055.file/service_requests.jpg","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.768.768.473,0,1528,1055.file/service_requests.jpg","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1024.1024.473,0,1528,1055.file/service_requests.jpg","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1055.1055.473,0,1528,1055.file/service_requests.jpg","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1055.1055.473,0,1528,1055.file/service_requests.jpg","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/services/images/service_requests.jpg/_jcr_content/renditions/original.image_file.1055.1055.473,0,1528,1055.file/service_requests.jpg"} "Požadavky na služby")
Požadavky na služby
Zobrazte všechny nové, stávající a minulé servisní požadavky. Vytvářejte nové požadavky na služby online a sledujte stav stávajících požadavků 24 hodin denně, 7 dní v týdnu. Přidejte další podrobnosti, jako jsou obrázky a protokolové soubory, do libovolného požadavku, abyste nám pomohli diagnostikovat problémy a rychleji je vyřešit.
K dispozici jen pro ověřené zákazníky ZEISS.
![Portál na stahování softwaru]({"xsmall":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.100.100.153,2,813,662.file/zeiss-meditec-software-download-tile.png","small":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.360.360.153,2,813,662.file/zeiss-meditec-software-download-tile.png","medium":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","large":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","xlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","xxlarge":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png","max":"https://www.zeiss.cz/content/dam/med-hcp/reference-master/myzeiss/dashboard/zeiss-meditec-software-download-tile.png/_jcr_content/renditions/original.image_file.660.660.153,2,813,662.file/zeiss-meditec-software-download-tile.png"} "Portál na stahování softwaru")
Portál na stahování softwaru
Ve službě MyZEISS si můžete stáhnout softwarové soubory, jako jsou instalační balíčky nebo aktualizace zabezpečení, aby vaše systémy ZEISS byly aktuální a čekací doba byla zkrácena na minimum.
Je nutná zvláštní registrace a přihlašovací údaje.
Chcete svůj systém využívat na maximum?
Připojte se k MyZEISS ještě dnes.
Představujeme naši platformu komplexních služeb přizpůsobenou vašim potřebám. S rozsáhlou knihovnou článků od vašich kolegů, komplexními školeními a užitečnými nástroji a charakteristikami pro vaše zařízení ZEISS.
Chytře k úspěchu – ZEISS Smart Services
- Připojte svůj systém a získejte okamžitou vzdálenou podporu. Zkraťte reakční dobu a navyšte provozuschopnost svého systému.
- Naši certifikovaní odborníci vám pomohou najít správné náhradní díly a umožní rychlé řešení problémů.
- Kybernetická bezpečnost a bezpečné připojení podle mezinárodních norem. (Např. ISO/IEC 27001)